Several office support functions are described by a clerical work. According to a survey conducted by the US Bureau of Labor Statistics, every sector of the economy comprised of clerical positions and there were more than three million people working in the office clerical positions in the year 2008. The job duties in a clerical profile change on a daily basis and vary from company to company, particularly in small businesses.
Printing, Copying and Collecting
A clerical work involves operating copy equipment, including loading paper, replacing ink cartridges and fixing minor paper jams. A clerical worker is also required to print the reports, collect and create presentations or reports.
Filing and Correspondence
A clerical worker is also required to make photocopies, send faxes and perform filing of correspondence and other documents. Clerical workers might also need to receive, sort and distribute mail as well as prepare outgoing mail. Filing is often one of the several responsibilities in small companies, but it could be the only responsibility in large companies.
Letters, reports and other documentations are often typed by a clerical worker. The individual types precisely the matter that’s been given or proofreads, edits and compiles the matter into specialized documents, depending on the level of the position he/she is in. A clerical work also involves operating computers effectively and having the knowledge of several software programs.
Vendor and Customer Relations
In smaller companies, where employees work in multiple capacities, clerical positions include low level customer relations. If payments received need to be clarified, then accounts receivable clerks contact the customers. Vendors on unpaid invoices are followed up by accounts payable clerks.
Book keeping clerks also handle accounts payable, payroll, accounts receivable and create financial reports in small companies. Larger companies have clerks that report to an accountant by completing some of these duties.
Purchasing office supplies and equipment, requesting and receiving bids for services and completing purchase orders are the other examples of clerical work and the clerks responsible for doing these are known as purchasing clerks. Monitoring incoming inventory, keeping exact records of items kept in stock and re-ordering inventory when needed are performed by the receiving clerks.
Clerical work also includes answering phone calls and forwarding calls as well as other duties of a receptionist. It requires a professional individual to work in an environment which is fast paced and handling numerous phone calls at one time.